Privacy Policy

Introduction

Welcome to E Custom Wheel! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website , use our services, or engage with us in any way.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our site.

Information We Collect

We collect different types of information to provide and improve our services to you.

1. Personal Information

When you interact with our website, we may collect personal details, including but not limited to:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (processed securely through third-party payment providers)

2. Non-Personal Information

We may collect non-personal information about users whenever they interact with our website. This may include:

• Browser type
• IP address
• Device information
• Pages visited and time spent on the website
• Referring website or source

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to monitor site activity and improve user experience. These tools help us:

• Recognize returning visitors
• Understand user preferences
• Improve website performance and security
• Deliver targeted advertisements

You can modify your cookie preferences through your browser settings.

How We Use Your Information

We use the collected data for the following purposes:

• To process transactions: Your payment and contact details help us complete your orders efficiently.
• To personalize user experience: We analyze interactions to improve and tailor our services.
• To communicate with you: We send updates, promotions, and order-related notifications.
• To enhance website security: Monitoring user behavior helps prevent fraud and unauthorized access.
• To comply with legal obligations: We retain data when required by law or legal proceedings.

How We Protect Your Information

We adopt industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL encryption for secure transactions
• Restricted access to sensitive data
• Regular security audits and vulnerability scans

Despite our best efforts, no method of data transmission or storage is 100% secure. We recommend that you take precautions when sharing personal details online.

Information Sharing and Disclosure

We do not sell, trade, or rent users’ personal information. However, we may share your data in the following circumstances:

1. Service Providers and Third Parties

We may engage third-party companies to perform services on our behalf, including:

• Payment processing (e.g., PayPal, Stripe)
• Shipping and logistics providers
• Email marketing platforms
• Analytics and advertising partners

These parties are obligated to use your information only for the purposes specified by us.

2. Legal Requirements

We may disclose personal information if required by law or to protect our legal rights.

3. Business Transfers

In case of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction.

Your Rights and Choices

As a user, you have several rights concerning your data:

1. Access and Correction

You can request access to your personal data and update or correct any inaccuracies.

2. Opt-Out of Marketing

You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link or contacting us.

3. Delete Your Information

If you wish to delete your personal data, you may request account deletion, subject to legal and contractual obligations.

4. Disable Cookies

You can adjust cookie settings in your browser to limit data collection.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites. We encourage users to read the privacy policies of external websites before providing any personal data.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page frequently to stay informed about how we protect your information.

The latest revision date will always be displayed at the top of this page.